Our Covid Policy

We want to make things as safe and easy for customers as possible during this difficult period.

ONLINE SALES

We are a family-run business with a small team of employees and are making sure to take every precaution when packing and shipping your order. Our staff member will wear disposable gloves and a face visor or mask while packing your order or preparing it for you.

We have now introduced a click and collect option which you can select at checkout. We aim to process all click and collect orders within 2 hours and your items will be bagged and ready for you when you call in. Please have your email confirmation ready to show us when you make your collection. 

We have reduced our postage charges to make it easier for you to shop with us online. All orders over £10 will now be postage free.

Buying a gift or card? We have introduced the option to have your items sent to the address of your choice. We can also wrap your item if you purchase gift wrap from us and can even write out the card if you would like us to. Just leave us a message in the special instructions box as you check out.

IN-STORE SALES

We are currently operating a social-distancing policy to help to keep you safe when you are in our store.

We will be providing hand sanitiser to use before entering the shop.

For the safety of all customers please wear a mask while you are in our shop.

There is a one-way system in operation and we are limiting the number of customers in-store at any one time. Please wait at the door and our staff member will give a thumbs-up for you to enter.

We are asking customers not to touch products unless they are interested in purchasing them.

Our changing room is open for essential use according to Government guidelines and will be disinfected after each use. We also have sizing charts and a measuring service available to help you to find the size you need. 

We are happy to accept both cash and card payments. We will ask you to place your cash in our container on the counter and any change we give you will have been disinfected.

We want to do everything we can to make our store a safe place for you to shop. We appreciate you bearing with us  - hopefully it will not be too long before we can revert to normal.  

In the meantime - thank you for your support!